IT Support and Maintenance Services

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From Soloway, your reliable companion who is always in touch to help you grow sustainably
17+
years we work in this niche
1,500+
delivered projects
800+
satisfied clients
Our recent IT Support & Maintenance cases view more

Adamson NEX – Web-based platform for energy audit

  • Discovery Phase
  • Custom Software
  • UI/UX Design
  • Website

Adamson NEX is a service that enables energy auditors to generate energy efficiency certificates and additional documentation based on the state-approved calculation methodology.

The main goal of Adamson’s activities is the practical implementation of the principles of preserving the planet’s resources, energy efficiency, and energy saving in buildings.

Our recent IT Support & Maintenance cases view more

Chain Broker – Mobile-friendly crypto platform website

  • Website

Chain Broker is a crypto platform for tracking private and public fundraising. It includes the latest information on seed, private, strategic, and IDO/IEO rounds.

Users can employ the platform for both learning and deep research.

The company is based in San Francisco, California, United States.

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Concert.ua – Online system for booking tickets

  • Website

Concert.UA is an online platform that allows you to buy tickets for various music events, concerts, festivals, and other cultural events online. You can also order tickets for theater performances, exhibitions, etc. 

This service allows you to quickly and conveniently find current events in different cities of Ukraine and buy tickets online in a comfortable way via the Internet.

Over 100k+ online students of the Optima School learn daily and use digital mobile and web products to acquire knowledge through new distance education experiences.

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Covery – AI Mobile Software Development Kit

  • Mobile App
  • Custom Software
  • AI

Covery is a global risk management platform that helps online companies prevent fraud, mitigate risks, and grow revenue.

The main idea was to create a simple tool that could cover all business needs, from chargeback prevention to AML / PEP screening. 

With Covery, customers can create specific risk logic that analyzes the connections among locations, devices, identity, and behavioral patterns throughout the entire funnel, from Registration to the Transaction and Payout steps.

TWO solutions for our clients who need IT support and consultancy services

For mature business
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    You have an extensive real-time project with a large amount of data, users, and transactions.
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    Your team needs someone who can provide sustainable enterprise IT support services, resolve the challenges related to overloaded systems, and establish simultaneous processes.
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    Your infrastructure has critical errors, and you are looking for an IT support service provider to fix them, avoiding crashes in the future.
For new projects
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    You think of creating new products and services or scaling existing ones to conquer new niches in the market. You want to be sure in every stage of your scaling plan.
  • two_solutions_for_our_clients-img
    You look for a partner for IT maintenance services who will guide you through this tricky way of speeding up your efficiency and implementing new features into existing systems.
  • two_solutions_for_our_clients-img
    Maintaining a poorly functioning model is not enough for you. You need a partner that will look at your product comprehensively and help eliminate weaknesses.
Services that perfectly suit you
Services that perfectly suit you
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    Quality assurance
    We place a great accent on testing and reducing risks for large business and real-time companies.
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    Performance enhancement
    It increases efficiency by analyzing business processes and developing optimal solutions.
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    Bug fixing
    Preventive activities and answer speed ensure no crashes and resources savings.
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    Apps security management
    We provide monitoring and establishing software to avoid data leak risks for your company.
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    New features implementation
    Soloway carefully sets up feature extensions into platforms to scale your systems without turbulence.
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    App updates
    We keep our finger on the pulse and control the operation of your applications without delay.
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    OS and libraries updates
    It helps keep your software up-to-date: we modernize service packages, drivers, new accounts information, security, and base upgrades.
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    DevOps
    We take a microservice architecture and integrative basic DevOps approach. Such a strategy allows us to automate infrastructure, code testing, workflows without impacting your current system.

Want to discuss your IT Support & Maintenance with our expert?

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    Our reviews

    As a trusted IT service provider, our top priority is to ensure our clients feel truly heard and valued in our collaboration. We are committed to achieving win-win results and delivering solutions that meet our clients' needs. Discover client testimonials about their experience with SoloWay below:
    Logo
    5.0
    Verified Review

    “SoloWay Technologies has designed and developed a website for an NGO. The team has also integrated a payment system, provided SEO services, and implemented an admin panel.

    SoloWay Technologies has delivered a functional, well-designed website on time. The team responds quickly, showcases solid project management skills, and communicates clearly via virtual meetings, emails, and messages. Their professionalism, diligence, and helpfulness have impressed the client.”

    Read full review
    Project overview
    Logo
    5.0
    Verified Review

    “SoloWay is a long-standing partner for anything development related. They assign different resources as needed, mainly helping ramp up the speed of delivery, and also assist with coming up with new products.

    Their responsiveness, commitment to continuous improvement, and affordable prices are highlights of their work. SoloWay is also more than willing to assist with research for startup ideas, taking the initiative to provide quotations on vague concept projects. This kind of involvement is irreplaceable.”

    Read full review
    Project overview
    Logo
    5.0
    Verified Review

    “SoloWay successfully delivered a platform that has helped increase overall sales by more than 40%. Reliable and communicative, the team demonstrated a commitment to customer service at all hours of the day. They are transparent and technologically gifted, fostering a smooth partnership.

    With an eye toward technology and visual upgrades, SoloWay developed a website for a hospitality gift voucher sales company. The backend features PHP, while the frontend is based on JavaScript and Bootstrap.”

    Read full review
    Project overview
    eCommerce
    United Kingdom
    See case
    Logo
    5.0
    Verified Review

    “SoloWay Technologies provides valuable resources that have been instrumental in developing critical parts of the client’s product and helping users. The team is collaborative, knowledgeable, and patient. Moreover, their expertise, work quality, and dedication to the project’s success stand out.

    SoloWay Technologies provides development staff augmentation for a SaaS company. The team has built the administrative part of a product using Ruby on Rails and Avo. They also collaborate on the backend API.”

    Read full review
    Project overview
    Logo
    5.0
    Verified Review

    “Thanks to SoloWay Technologies’ efforts, the client’s app is now faster and has fewer errors. The team’s workflow was effective despite constant changes in the scope of the project. With that being said, questions were answer promptly and everything was delivered within the given timeframe.

    SoloWay Technologies was brought in by a C2C marketplace to help upgrade their Android app and content. They also analyzed data on app usage to identify issues, speed, stability, and more.”

    Read full review
    Project overview
    Logo
    4.5
    Verified Review

    “We offer custom menswear with online and offline showrooms in Singapore and the UK. People sign up online, come into the showroom, and are measured. We then have their measurement profiles so they can go and reorder online when necessary.

    Initially, we had a booking tool that was relatively basic. Together with Soloway, we overhauled the booking tool, making it a lot more flexible and useful to our needs. In the end, we started with the development of an entire order management system that administers measurements and tracks orders along the process. Soloway’s streamlining of the booking system nearly eliminated customer service calls, reducing staffing needs. Their intuitive project management system allowed for an easy flow of information. Soloway was an honest and transparent development partner.”

    Read full review
    Project overview
    Logo
    5.0
    Verified Review

    “The delivered mobile app and SDK functioned smoothly, leaving the client pleased with the collaboration. SoloWay Technologies’ followed a result-oriented approach and resolved any issues swiftly. Moreover, they boasted the ability to work efficiently without sacrificing quality and punctuality.

    Their team was goal-oriented and always tried to solve problems as soon as possible. We usually have good communication and relationships with them.”

    Read full review
    Project overview
    Why choose Soloway as your partner for tech and business maintenance?
    01 Our approach includes more than just strategy and architecture design. We bring our systems to life and take care of their implementation and scaling.
    02 We follow the principle of balance by making systems that require minimal engagement for support and maintenance.
    03 It’s easy to implement new features into our systems, and bugs fixing takes a little time with our approach. The solutions created and supported by Soloway works like a clock and do not need a lot of resources to troubleshoot because of regular auditing. If anything goes wrong, we bring the system to balance imminently.
    We carefully test the software we develop by taking all preventive measures to eliminate risks and bugs as if we were supporting a plane.

    Watch our QA roadmap - it`s an important stage of our process

     




    Get expert IT Support & Maintenance with our capable team!

    Let's Start Your SoloWay Personalized Software Development Process

    To guarantee AI transformation will yield tangible results, it is important to start with understanding real business needs and challenges. Once we obtain a list of the key business goals, we will be able to map them onto our AI implementation strategy, aligning specific initiatives like automation, optimization, and others with a step-by-step plan.

    At this step, we create a Proof of Concept to compare the expected result against the available resources, test hypotheses on a small scale, drive conclusions, and make the necessary adjustments. This way, we will obtain a scalable AI solution blueprint tailored to address your specific business challenges while ensuring a measurable and realistic impact.

    AI integration success depends on well-prepared data and a robust infrastructure. Our data and AI consultancy team will evaluate your data structure as well as storage and processing capabilities, identifying gaps and optimizing pipelines for AI integration. We will also address compliance, security, and governance frameworks.

    We set up, train, and optimize an AI model that will best cover your AI transformation needs, taking into consideration model accuracy, performance, and business impact. We make sure the AI solution integrates into your workflows, enhancing operations without disrupting existing processes.

    If needed, we provide knowledge sharing and training for your employees fostering the AI culture in your company as AI integrates into your business. We offer ongoing monitoring, fine-tuning, and performance optimization, aiming for a future-proof AI solution. Regular updates, retraining, and governance frameworks ensure long-term success, adaptability, and sustained competitive advantage.

    Want to discuss your IT Support & Maintenance with our expert?

    Please enter your email address & we will contact you


      Our Awards & Recognition

      Clutch Spring
      Champion 2024
      Global Award
      Spring 2024
      Global Award
      Fall 2024
      Outstanding services and client dedication
      Top B2B
      Company
      Leader in Software
Development
      Global
      Leader
      Reliable
      partner
      100% satisfied
      customers
      Top Web Development Company
      Top App
      Developers
      AWS
      Azure
      Google
      Cloud
      ISTQB
      PMI
      BA
      ISO
      27001
      ISO
      9001
      GDPR

      Questions you might have

      What is a UI/UX design?

      UI/UX design makes your website look great and work smoothly. UI is all about how the site looks, and UX is making sure it's easy and fun to use.

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        Meet our client partner team
        Olena Salii Photo
        Olena Salii

        Business Development Manager, Outsource, Ukraine, 12 years of experience

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        Jana Lukan

        Client Partner, Outsource, Ukraine, 8 years of experience

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        Luba Khomyn

        Chief Communications Officer, Outsource, Ukraine, 13 years of experience

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        Ivan Prokipchuk

        Chief Business Development Officer, Outsource, Ukraine, 7 years of experience

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